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Disclaimers

1.0      CONTENT

  • This section lists disclaimers which clarify our services and work further. These disclaimers support our policy of being transparent and are meant to promote a better understanding with our customers. 

2.0      INTERIOR DETAILS / CLEANING: 

  • Customers are requested to clear their personal items from their vehicle before appointments. Royal Diamond Detailing LLC will not be held responsible for any lost items. There may be an extra charge of $25 to remove and repack owner items left in the auto.

  • Glove box interiors will not be cleaned and Owner contents in glove boxes will not be disturbed.

  • Child car seat(s) should be removed prior to the appointment If you wish the seat cleaned under the child seat. We are not experts in re-installing child seats to meet specifications. We do not clean child car seats.

  • Royal Diamond Detailing LLC does not clean seat belts.

  • For autos that have extra dog hair or dirt conditions that are greater than the average amount and take extra time to detail, there will be a surcharge. This charge can vary from $35 (small), $55 (medium) and $110 (large) depending on the extra work required. The detailer working on the auto will assess this charge as the work proceeds.

  • Royal Diamond Detailing LLC normally do not clean the inside of enclosed truck beds because most owners have them filled with tools and supplies and the inside is difficult to access with a pressure hose. If cleaning of this area is required, it is available at an optional price.  

3.0      EXTERIOR DETAILING / CLEANING: 

  • Royal Diamond Detailing LLC is not a paint repair or touch up shop and will not be held responsible to fix any paint failures that may occur during cleaning. We can refer customers to qualified paint repair and auto body shops. 

4.0    GENERAL

  • On check-in, we ask our customers to identify and point out any components or parts that were already broken or in a condition about to fail before the detailing appointment. Then extra care will be taken during the cleaning process in these areas. If we find defective materials or loose-fitting parts while cleaning, we may not be able to clean them properly and will advise the customer.

  • Royal Diamond Detailing LLC will not be responsible to replace weak or dead batteries.  We avoid using any electrical devices on cars that may drain a battery, but leaving doors open during the cleaning process can drain a battery if it is in a weak state. Customers need to ensure their battery is in proper working condition. 

5.0      GIFT CERTIFICATES

  • Gift certificates are available for purchase. All gift certificates are final sale with a NO REFUND policy.

  • When purchasing a gift card, please understand that it is for a "dollar amount" estimated for a vehicle type and description, but the service may be subject to additional charges if the vehicle brought in extends the normal work scope due to extreme conditions of the vehicle such as high dirt level, pet hairs, extensive stains, tree sap deposits and any other items that take a longer time to treat.

  • The receiver of the gift certificate normally will schedule the detailing work later after receipt of the gift.

  • There is no time limit to use a certificate, but Royal Diamond Detailing LLC hopes that customers would come in within 6 months after receipt of the gift.

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